******* multichoice services

I am angry, frustrated and don't think that I still want a relationship with multichoice. From December 9, I have been experiencing problems which they have failed to address, I have been double charged, told that a second decoder was registered under my profile for two weeks, told that it's a system error, charged a pro-rata amount, charged connection fee and twice a week for two weeks I have had my services disconnected and told that the matter was escalated and that a team lead, a supervisor, someone from the technical team will call me which never happened.

I have spent a lot of money on calls and all have been futile. I appreciate the consultants assistance and believe that they did their job but the superiors just don't care. The service is annoying, frustrating and ****ty and I am fed up!