******* and Stinky Service

I took a price lock in May and i was supposed to +/- R76 instead of R115 and also added Explora Decoder for extra few bucks. Unfortunately the decoder didn't work aftee the installation, the installer came 3 times and i took it to the store 3 times and they exchanged it. With no luck it didn't work as well until i lost interest and returned back to the store as per Call Centre instruction.

But now im astonished when i check my statement that I've been paying for that explora and im still paying the same price as before i took the price lock promo.

Now my services are deactivated since Saturday and I've been calling but call centre agents keeps on playing hide and seek with me. They will keep me on hold for long and hang up (it happend many times) even now at 21h50 she said i should hold on and immediately it hanged me up i have proof (voice records)