MN
Makhosonke N

1 reviews | Active since Sept 2015

23 Feb 2024, 10:52

Router return

Good day

Despite logging assistance on the dstv website and hellopeter, I have little to no assistance with the issue i have been experiencing. May i request for the new router to be taken back and i will continue to use the old router as i cannot pay for hardware i am not able to use. Please prefer to the previously logged escalations on the dstv chat and hellopeter reviews, as i cannot repeat the same issue every time.

New router (appears on my profile, data not active since received) IMEI: *** SIM: ***

Old router (data currently active) IMEI: *** SIM: ***

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Feb 2024, 10:59
Official
Hi Makhosonke , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

MN
Makhosonke N's update26 Feb 2024, 14:02
Reviewer Update
Hi.

May i please get feedback on this.

Regards
MN
Makhosonke N's update27 Feb 2024, 11:29
Reviewer Update
Hi