Router problem and no assistance from these people

This company thrives on robbing us and abusing us as their clients. I've change address and my router locked, went and logged on live chat from Monday, Tuesday, Wednesday, Thursday and Friday to get my the sim unlocked and it works only 10mim and locks again. So now it's an everyday thing, must suufer, you talk to different agents every day and having to repeat yourself. It's either these *********** people cancel my router or get it up and running. Do not subscribe to this router promotions you'll regret it. Now it means I'll be paying for something that doesn't work. I am so annoyed and gatvol