DK
Dieketso K
1 reviews | Active since Apr 2022
24 Mar 2023, 12:28
Router disconnected!!!!
I did not make a payment last month 2023-02-28 on my router but i have sufficient anytime data and night data left, i can still use my night data but my anytime day data has been disconnected though i still have sufficient data left which i have paid for. They disconnected my router service on the 22nd March.. why disconnect now instead of doing so immediately when payment was no received. I have sufficient data left and i am entitled to use it.. this is pethetic!!! Now im being told to wait 24hrs for feedback and my has stopped.
Helpful (0)
Replies (2)0
Replies (2)DK
Dieketso K's updateReviewer Update
24 Mar 2023, 12:32I did not make a payment last month 2023-02-28 on my router but i have sufficient anytime data and night data left, i can still use my night data but my anytime day data has been disconnected though i still have sufficient data left which i have paid for. They disconnected my router service on the 22nd March.. why disconnect now instead of doing so immediately when payment was no received. I have sufficient data left and i am entitled to use it.. this is pethetic!!! Now im being told to wait 24hrs for feedback and my has stopped.
DK
Dieketso K's update24 Mar 2023, 12:32
Reviewer Update
I did not make a payment last month 2023-02-28 on my router but i have sufficient anytime data and night data left, i can still use my night data but my anytime day data has been disconnected though i still have sufficient data left which i have paid for. They disconnected my router service on the 22nd March.. why disconnect now instead of doing so immediately when payment was no received. I have sufficient data left and i am entitled to use it.. this is pethetic!!! Now im being told to wait 24hrs for feedback and my has stopped.
DStv (MultiChoice)'s replyOfficial
24 Mar 2023, 14:07Hi Dieketso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Mar 2023, 14:07
Official
Hi Dieketso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,