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maud M
1 reviews | Active since Jul 2014
08 May 2023, 14:56
Rotten service
Its me again at this rate i feel like a pen pal yet again my fibre is down i called the call centre as i always do with my own air time as i always do spoke to Tebogo reference number ***7 and he was unable to call said he will check up on me after an hour meaning that i will be without internet as usual this fibre is a running joke its very poor and the call centre never helps
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 May 2023, 15:15Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 May 2023, 15:15
Official
Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
mM
maud M's updateReviewer Update
08 May 2023, 19:55Its now 19:50 and my Fibre is still down no assistance has been provided an no phone call to advise how DSTV plans to assist me wow i did not think this service could get any worse
I hope by me sharing my horrible experience the public can stay away from this horrid product , DSTV is not even trying how can I be expected to still pay monthly subscription for this over price service and poor product
mM
maud M's update08 May 2023, 19:55
Reviewer Update
Its now 19:50 and my Fibre is still down no assistance has been provided an no phone call to advise how DSTV plans to assist me wow i did not think this service could get any worse
I hope by me sharing my horrible experience the public can stay away from this horrid product , DSTV is not even trying how can I be expected to still pay monthly subscription for this over price service and poor product