ROTTEN SERVICE

I am so angry that I could have a heart attack. I looked at my phone at 3am to check my DSTV debit order had come off. The account is held by R.G. Bland who at 75 is not technology savvy & is deaf, so as his wife I am dealing with it.

Imagine the surprise, shock, horror to see once again I have been charged R199 for Netflix. Last month I had this problem went nuts & was told it was sorted. WHY IS IT NOT SORTED.

I am a SASSA pensioner with limited means & now once again my bank account is overdrawn. Last month the fees for overdrawing, reversal, etc cost R30 who is going to pay that - DSTV NEEDS TO ITS YOUR FAULT. The Netflix was looked at by my grandchildren & never agreed to my me. If the package changes surely it should be done in writing??????!!!!!!. Now I have more fees So DSTV OWE ME ANOTHER R30.

I used to pay EFT & changed to debit order for convenience & to save money. Now it looks like I need to go back to controlling the payments myself.

DSTV you are *****ing my precious money.

I HOPE THIS IS DEALT WITH BY A COMPETENT PERSON IN CHARGE WHO CAN SORT IT OUT.

I have been a loyal DSTV customer since its inception & this treatment is not good enough.