Rotten service

I am over dosed with anger as to the way in which DSTV has conducted my account.<br> <br> In good faith I have fully paid my entire subscriptions for the whole year in full. This was done on the 27 Feb 2015. Now I suddenly see that there was an amount of R665 taken off my account. I called the account centre and the first person told me that I need to go to my branch to have the money returned to my account while the second person, TLOU tells me that she can reverse it but it will take between 30 and 90 days to reflect back in my account.<br> <br> What utter ******* is this!!!! I want the money returned to my account post-haste. I must go to my bank to have this reversed at my expense!!!! It was a mistake to have paid this in full in the first place.<br> <br> It would be in order to say PATHETIC , PATHETIC SERVICE.<br>