Rotten customer service

I took up their internet, from May I'm unable to receive data, when I try to top up I'm always being given false hope. It went as far as being unable to log on online and topping up on my own. I try my level best to call dstv on a daily basis but I'm still getting no assistance. Been waiting for the last agent's follow up call since Monday the 10th/06/2024. I'm sure there is someone who must at least be willing to assist with my internet connection... Because so far I'm wasting airtime and personal time wishing for non existing assistance.