Rotten Account Department services resulting in suspension of services and None Response plus pathetic customer service on Facebook

Good day

May I kindly please get help regarding this matter already. My account has now been suspended and penalties added which have nothing to do with me but the incompetence in the billing department. I've tried resolving this before you even debited my account on the 25th of July. I immediately reached out to you after receiving a notification that you were going to debit my account for R1102 and I called and asked why but was told I missed a payment in June which wasn't true. I then obtained my bank statement which I emailed to proofofpayment department and Micaela Davids confirmed receipt of, apologize and informed me that this had been resolved it was an error on your part. On the 25th you still went ahead and debited R1102 which was unsuccessful because of insufficient funds. I then called again to follow up on the mater but have been sent from pillar to post. 1 minute I owe R1665, the next R1358 and this morning it said R917.

Be kindly advised that I have no intentions of paying and incurred unnecessary fees because of your own doing but willing to pay my monthly subscription because had you not tried debiting R1102 in the first place but debited my subscription that transaction would have been successful. Already I have spent so much on you calling, emailing and bank fees.

Can you kindly please help or cancel my subscription! It's been 3 days we without TV in the house because of the termination and I am being told I need to pay the amount reflecting on my account it's the only way I'll be reconnected and for what good reason must I be penalized for your mistakes? What's the point of being on price lock debit order contract if at the end of the day the amount payable isn't fixed and can be manipulated by you as you please?

The following are all 3 departments I've emailed and the reference I got from automated response without any follow up and solution to the matter and not only am I frustrated but irritated and angry. I am annoyed

Proofofpayment ***, ***7, ***5 Help@DST *** & ***5 Outboundcrm *** & ***6

Nomawethu Monametsi *** ***/ ***