Robbing Customers

To everyone Reading this my intentions are not to ruin the company's reputation I'm just tired. I bought a DStv 2 years ago it has been amazing, I'm here now because I am disappointed, my subscription/choice or channels required me to pay R110 per month at that time and it increased to R139 recently which I understand it's normal. But now my problem is I paid DStv last month 28 March 2025, it required me to R230 as I was surprised by the amount I decided not pay that and the following day I went to check again it required me to pay R 193 which I ended up paying last month it worked from that day but but yesterday 6 April 2025 my DStv was disconnected, I went to check on my banking app it said I should pay R480 for what exactly, I visited their mobile office their consultant told me they upgraded my DStv to compact without my consent. Now she said she fixed the problem but I should pay R150 for it to work again, I asked for what, n where is my R193 , it's not the first time it happens and even if I were to pay that R150 what will stop them from changing my channels again I mean it won't be the first time, should be easy because they are used to changing it without customers consents. WHAT I REQUEST IS SIMPLE GIVE ME WHAT I PAID FOR, RECONNECT IT, i don't care how,