sM
sebina M

1 reviews | Active since Sept 2014

20 Jul 2024, 10:18

Robbing clients

Internet package was sold to me with wrong information, I was told I will only pay R179 extra from what I'm currently paying for 400GB. Only to find out that when the statement came I'll be paying R849 extra. Now I want to cancel the internet, been calling dstv for two weeks now and they don't want to cancel. When selling this things they're very quick, and to cancel it's a hassle. Please cancel the internet, which was falsely sold to me.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jul 2024, 10:20
Official
Hi Sebina, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
sM
sebina M's update23 Jul 2024, 10:10
Reviewer Update
No response yet from dstv, called them again today, still been sent from pillar to post
sM
sebina M's update14 Aug 2024, 07:45
Reviewer Update
There's no useless service provider like dstv multichoice
No response yet from them and now my dstv is disconnected