Robbing business

On Friday I bought a dstv recorder and I was told in the store as per the box that it's free installation and free subscription for 3 months

I get home and get an installer and he said I have to pay because he was not recommended by MultiChoice which I did pay for installation,,I then call dstv call agent and he told me that my subscription have been activated

In the morning on Saturday my dstv was suspended awaiting payment and I call and again I was told that I have to pay ,,,I explain that it say subscription for 3 month on MultiChoice but she said it's activated again and I should wait for 5 minutes it will be open up

I call after 5 minutes and was told to wait for 48 hours ,,,I then request to speak to superior and she told me that she will sort it out and give me a call after 5 minutes which didn't

I then return recorder as I pay R899 and then buy standalone recorder

When I try to activate it I was told that I have to pay R42 which I didn't watch for the one I return

For me to get sorted out I have to pay it because the lady make it clear that I have to pay

I was so riped off and get ****** day light by dstv and honestly I now understand why people are running away from MultiChoice

They literally don't care about what the customer is going through ,,

I was a good customer of dstv until experience like this that make me join Netflix,,,their services is much better compare to MultiChoice call centre agent who will make sure that you run out of airtime without help

Useless services