LN
Luyanda N
1 reviews | Active since Jan 2018
04 Jul 2021, 09:46
****** by Multichoice
Every month I am fighting with Multichoice with Regards to my subscription with the asking me to pay between R850 and R1200 for the following: 1. smartcard number:***(Compact and PVR) ***(to be on R110) .How does it get to those amounts I have no clue.It was rectified and had to pay R641 and sent a slip to prove that I have paid.Now my subscription have been suspended again after paying R640.
This is annoying.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Jul 2021, 21:37Hi Luyanda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Jul 2021, 21:37
Official
Hi Luyanda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Jul 2021, 16:36Hi Luyanda,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you a call on your *** contact number however the call went through to voicemail. We have accessed your account and noted that the matter has been resolved and services reinstated.
I would like to advise you however that the amount due for your services is R629.00 and this payment is due on the 29th of each month, should the payment not be received on your payment date you will be billed an additional R50.00 for reconnection when services disconnect due to non-payment. Your total amount due is R629.00 due to the below charges:
- R409.00 for Compact
- R105.00 for PVR services
- R115.00 for your Access package
Please be assured of our best service and intentions at all times.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you a call on your *** contact number however the call went through to voicemail. We have accessed your account and noted that the matter has been resolved and services reinstated.
I would like to advise you however that the amount due for your services is R629.00 and this payment is due on the 29th of each month, should the payment not be received on your payment date you will be billed an additional R50.00 for reconnection when services disconnect due to non-payment. Your total amount due is R629.00 due to the below charges:
- R409.00 for Compact
- R105.00 for PVR services
- R115.00 for your Access package
Please be assured of our best service and intentions at all times.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Jul 2021, 16:36
Official
Hi Luyanda,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you a call on your *** contact number however the call went through to voicemail. We have accessed your account and noted that the matter has been resolved and services reinstated.
I would like to advise you however that the amount due for your services is R629.00 and this payment is due on the 29th of each month, should the payment not be received on your payment date you will be billed an additional R50.00 for reconnection when services disconnect due to non-payment. Your total amount due is R629.00 due to the below charges:
- R409.00 for Compact
- R105.00 for PVR services
- R115.00 for your Access package
Please be assured of our best service and intentions at all times.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you a call on your *** contact number however the call went through to voicemail. We have accessed your account and noted that the matter has been resolved and services reinstated.
I would like to advise you however that the amount due for your services is R629.00 and this payment is due on the 29th of each month, should the payment not be received on your payment date you will be billed an additional R50.00 for reconnection when services disconnect due to non-payment. Your total amount due is R629.00 due to the below charges:
- R409.00 for Compact
- R105.00 for PVR services
- R115.00 for your Access package
Please be assured of our best service and intentions at all times.
Kind regards
DStv: Hello Peter Team
Best regards,