NG
Naasief G
1 reviews | Active since Dec 2017
02 Apr 2018, 20:17
******
Dstv basically stole money out of my account as I did not have a debit order on my account.... They took R819 which I didn't have out of my account without me authorizing it, now my bank account is in a minus and I have back charges and interest too pay this is totally unacceptable I want this to be resolved as soon as possible by covering full pay back with all interest included
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Apr 2018, 09:26Dear Naasief Van Graan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Apr 2018, 09:26
Official
Dear Naasief Van Graan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Apr 2018, 13:58Good day Naasief Van Graan
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We currently investigating your concerns with our relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply04 Apr 2018, 13:58
Official
Good day Naasief Van Graan
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We currently investigating your concerns with our relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,