I want to lay a charge/complaint against your company or whoever that’s been busy accessing my DSTV acc without my concern
Yesterday I received an sms on my prepaid number of which I never registered it with multichoice about my R365 debit order running on the 20th Oct to my knowledge you people have my contract number( ********** 665) which I never updated on your systems to my surprise the message came through on my prepaid number ( ********** 402) meaning someone is been fiddling with my acc cause I never called in & updated anything until this morning. I suspect ********** activities happening in my acc because this morning I received this below email which I know nothing about.
Whoever that has access to it has my private details such as my ID number etc and this is unsafe, I want action taken up against your company before taking it further with the Ombuds
Awaiting feedback ASAP
Angry customer N
Dear Mo
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Mo
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Mo
Thank you for taking my call today.
As requested, the query has been referred to the relevant parties for further assistance.
Kindly expect feedback directly from them.
Best regards
Dinah
Best regards,
Good day Mo
Thank you for taking my call today.
As requested, the query has been referred to the relevant parties for further assistance.
Kindly expect feedback directly from them.
Best regards
Dinah
Best regards,
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