RM
Reneilwe M
1 reviews | Active since Jul 2023
18 Jan 2025, 18:33
RIPPING THE LOYAL CUSTOMERS OFF
On the 21st I requested dstv to switch off my main residential and switch on my holiday home until the 5th of January then on the 6th I extended as I was still in my holiday home until the 10th of January but surprisingly I have been double charged for both homes which is extremely unfair and the consultants are trying to justify the whole thing of dstv bill us accordingly. My reference number is ***-I841
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DStv (MultiChoice)'s replyOfficial
18 Jan 2025, 18:40Hi Reneilwe,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jan 2025, 18:40
Official
Hi Reneilwe,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team