Ripping people off

Item: DStv (MultiChoice)
Rating: 1
Author: Francois I

Ripping people off to let them pay more

Helpful (0)

Replies (3)

Francois I's updateReviewer Update

28 Aug 2018, 11:38

I have a price lock deal of 349 a month so the end of the month they take R 1822 for the month and last month they taken 900 rand so all to gether I payed 2722 in two months I was ********** by DSTV

Francois I's update28 Aug 2018, 11:38

Reviewer Update

I have a price lock deal of 349 a month so the end of the month they take R 1822 for the month and last month they taken 900 rand so all to gether I payed 2722 in two months I was ********** by DSTV

DStv (MultiChoice)'s replyOfficial

28 Aug 2018, 16:21

Dear Francois

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply28 Aug 2018, 16:21

Official

Dear Francois

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

29 Aug 2018, 15:46

Good day Francois

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.

We tried to contact you without any success.

We unable to locate your account with the information you provided. Please provide us with your customer number for us to investigate and assist you with your concerns.

Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.

Kind Regards

Rupert

Best regards,

DStv (MultiChoice)'s reply29 Aug 2018, 15:46

Official

Good day Francois

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.

We tried to contact you without any success.

We unable to locate your account with the information you provided. Please provide us with your customer number for us to investigate and assist you with your concerns.

Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.

Kind Regards

Rupert

Best regards,