********** with my monthly subscription

I paid my account on 25 June 2020. The amount due was R330 somewhere there. I struggled to get my account activated, especially being on hold with that stupid voice automated instructions. After 15 minutes I had to speak to a operator whom I spent time on my cellphone for 30 minutes. Clearly she's ***********,no understanding what the problem was and I got irretatated and started shouting. Today however,07 July 2020,my service was suspended after a week of viewing? I struggled again with the stupid procedure to speak to an operator and yet she was not helpful and placed my call on hold again. Taking in consideration that my airtime, disappointment. I just viewed DStv for a week and they disconnected my services. I will definitely cancel my account with multichoice and turn to open view hd