1 reviews | Active since Feb 2018
********** my hard earned money.
I have to call DSTV monthly and paying more than I'm meant to pay, they not able to explain to me why I am being disconnected on the 25th of each month when I get paid on that date and make payments on that date. They enjoy charging me a reconnection fee since August this has been happening. I called their line now and guess what I owe R626.00 that should be paid on the 05/12/2019 or I'll be disconnected I was basically calling to have the amount for reconnection reversed as the telphonic conversation I had with one of their consultants Amanda Ntungwana who asked his manager how this should be resolved and he said I should pay the amont and call back to have the reconnection fee reversed and in the process of doing so I'm told I owe R626.00. I'm being ********** and no one is able to help me.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Thank you again I'm honestly happy and at ease.
Thank you again I'm honestly happy and at ease.
I made a payment of R226.33 on the 25/12/2019
My DSTV is not working and has an error E16 and I called the customer care line where I was told I have been disconnected because there is an amount of R280.00 something outstanding.
on their system I'm still showing as a debit order paying client of which I'm not, I don't know what I need to do now I need this rectified or I will go public and write another bad review about Multichoice.
Unhappy as usual with Multi choice.
I made a payment of R226.33 on the 25/12/2019
My DSTV is not working and has an error E16 and I called the customer care line where I was told I have been disconnected because there is an amount of R280.00 something outstanding.
on their system I'm still showing as a debit order paying client of which I'm not, I don't know what I need to do now I need this rectified or I will go public and write another bad review about Multichoice.
Unhappy as usual with Multi choice.