********** by Dstv;
I have ********** by DStv to paying a re connection fee before the due date when my account was not even not disconnected.when i paid the account online it required me to pay with the re connection fee .This is a ******* and Theft .
Dear Terence Taedza
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv Hello Peter admin team
Best regards,
Dear Terence Taedza
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv Hello Peter admin team
Best regards,
Good day Terence Taedza Machiha
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Terence Taedza Machiha
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,