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Multichoice didn't deduct the amount due to them(R499) on the 1st Jan 2022 I made follow up by calling I was told I had no money of which that was a surprise to me, the agent told me to hold on till my airtime finished then on the 7th I came back as I was away, 10th I called and I was told to pay 568.18 I'll be connected.. they been disconnecting my channels every 24hrs since the 12th January saying I must pay R1067, when I call and ask why, no one is able to explain to me the only response I get is that the 568.18 was rejected because the reference was my surname(ofwich it was the agent that told me I can write that) they've been promising that the problem will fixed every day when I call they will reconnect & disconnect again after 24hrs. Managers been saying they will call me back but I never received any call. Could be my 568.18 went down to the drain because of reference in January? Feb I paid 595, March 565 and I'm still required to pay R1000 more. My normal installment is 499. I feel like DStv (Multichoice) want to rip me off