MB
MICHAEL B

1 reviews | Active since Feb 2010

15 Jul 2016, 07:37

**********

<p>I have been trying to resolce a query wuith DSTV over the last two days. Yesterday in desparation i went to Y5 Systems. The guy came out pushed my cable back into my dish, couldn't clear the error code, left my stepladder and left telling me to bring my decoder into the shop. I did, there was nothing wrong with it, al that was needed was to clear an error code. I was ********** for R450.00 for driving 1 km up the road. Don't use this agency.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jul 2016, 08:47
Official

Dear Michael

We are sorry to hear of your unpleasant experience in dealing with Y5 Systems.

Your query has been referred to the relevant department for further investigation and assistance. Feedback will be provided as soon as more information is available.

Regards

Elna

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jul 2016, 09:01
Official

Dear Michael

Thank you for taking our call today.

As discussed, your feedback has been referred to the relevant department.

Your will be contacted for further assistance in this regard.

Kind regards

Dinah