gA
graham A
1 reviews | Active since Sept 2011
18 Aug 2015, 14:18
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This must surely rank as one of the worst companies in SA - please can we get some opposition so that I can move. They have doubled debited me and when one queries the situation you are told that you have a credit - yeah right - nice one - well just so you know this debit order will be cancelled.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Aug 2015, 13:43Hello grahamagar,
It is with regret that we learn of the frustration and inconvenience you have experienced with your debit order collection with your DPP Explora contract accounts.
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is we do not have access to the DPP Explora 24 month contract accounts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your debit order collection with your DPP Explora contract accounts.
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is we do not have access to the DPP Explora 24 month contract accounts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply26 Aug 2015, 13:43
Official
Hello grahamagar,
It is with regret that we learn of the frustration and inconvenience you have experienced with your debit order collection with your DPP Explora contract accounts.
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is we do not have access to the DPP Explora 24 month contract accounts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your debit order collection with your DPP Explora contract accounts.
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is we do not have access to the DPP Explora 24 month contract accounts.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,