1 reviews | Active since Jul 2014

26 Mar 2022, 19:15

Rip-off Pathetic Servic

This applies to both DSTV and Showmax. You two deserve each other. Both haven’t got a clue how to offer a proper streaming service. Despite paying you R1100 per month I am unable to stream DSTV and Showmax doesn’t work and constantly deletes my entire Watchlist. Both Useless and a total rip-off. You have become a grudge purchase for me - I prefer to pay taxes than pay you people R1100 per month for atrocious support and constant bugs and constant issues.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Mar 2022, 20:56
Official
Hi Alun ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2022, 18:26
Official
Hi Alun,

We apologize for the inconvenience caused. 

Please be advised that the query has been escalated to our higher technical department to investigate. 

Feedback will be communicated as soon as we receive it. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2022, 18:29
Official
Hi Alun,

We apologize for the inconvenience caused. 

Please be advised that the query has been escalated to our higher technical department to investigate. 

Feedback will be communicated as soon as we receive it. 

Kind regards,
DStv: Hello Peter Team 

Best regards,