Rip-off & ***********
Why am I being overcharged for a package upgrade that was supposed to be free for the month as part of my reward? I keep messaging my information to you and you keep telling me it will be resolved in 24hrs. Well it's way past the 24 hrs turnaround time. I've sent my screenshots and references but still no one is able to assist.
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
24 Oct 2022, 17:47Hi Urson,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Oct 2022, 17:47
Official
Hi Urson,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
24 Oct 2022, 18:38As soon as possible was a week ago. The turnaround time expired long ago. This is a serious rewards nightmare. So as soon as possible seems like another lie and I'll end up being overcharged
's update24 Oct 2022, 18:38
Reviewer Update
As soon as possible was a week ago. The turnaround time expired long ago. This is a serious rewards nightmare. So as soon as possible seems like another lie and I'll end up being overcharged
