******* from Multichoice

If I had not tried to pause something I wouldn't have seen that my service has been cut by Multichoice. I have been making payment of my account on the 30th of every month and only this month I am told I am being charged from the 30th November to the 25th December 2021, who authorized the changes to be made when I went to the app on the 30th November 2021 it gave me an amount to pay I proceeded to make payment through DSTV app it I not my fault that their system calculated to the 25th the agreement I made with them is a 30 day one not 25 days. I spoke to a lovely lady Khululile I hope I got the name right who was helpful spoke to a manager who could not even take the call and assist who explained that the changes might jabe happen when I requested their wifi service yes I did want the however they do not service my area it was not taken the amount they want me to pay now it is the almost the exact amount I was counted by the lady for the wifi which I could not get the wifi why make changes on my account whereas I do not have what you offered. I will take this to the social media and tell all my friends to be careful as Multichoice does not respect us as their customers because they know that they are the only ones who gives this service. Maybe it's time to visit Netflix.