KJ
Ken J

1 reviews | Active since Mar 2021

21 Feb 2022, 15:42

"******* artists of note" DStv/ Multi Choice

We, for years, paid for the year in advance to obtain the "one month free" special offer and no increases in that year. With COVID and there being no sport on TV, we enquired if they were offering any fee reduction, Pensioners discount, etc. but they were not forthcoming with any relief! Based on their attitude, increased fees, and attitude, we did not pay for the new year, advised them accordingly, and switched off our DStv. Months later we received an account for around R 367, 99 ???? We have been inundated with calls from Debt Collectors, sent numerous email messages until, we thought, all had been resolved (November 2021) after receiving a phone call from the Debt Collectors confirming this. On selling our decoders, the new owner was informed that they could not be activated as there was an outstanding debt of R 800, 00 plus still outstanding. My most recent email messages go unanswered!!

0
Replies (2)
KJ
Ken J's update23 Feb 2022, 11:03
Reviewer Update
We had an Annual Premium paid in advance which we NEVER renewed! Please send me an email address and contact person's name to forward all relevant correspondence again!!
KJ
Ken J's update23 Feb 2022, 11:06
Reviewer Update
Why do Dstv/MultiChoice never reply publicly !!!