JA
Jean-pierre Adams

1 reviews | Active since Nov 2019

29 Nov 2019, 07:03

*******

They deducted money from my bank account for a subscription I don't have and now I must fight to get my refund. I called twice and both times it was promised that I will get my refund but I'm still waiting, the 1st agent never escalated the matter and the 2nd agent told me I will receive it the same day which it's not. I want my money back into my account today

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2019, 09:14
Official
Hi Jean-pierre Adams,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team