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Item: DStv (MultiChoice)
Rating: 2
Author: Benjamin G

one of my biggest gripes with Multi choice is the monthly payment system surely there are many of your customers that work and travel abroad and the monthly Payment system does not work. I work abroad, spending 72 days abroad and 21 days in SA. Say for example I return to SA on the 14th of the month and return abroad on the 7th of the next month and I would like to enjoy DSTV for the whole duration of my stay I have to pay for two months subscription as I am not allowed to deactivate my subscription mid month. In this age where everything is computerized I find that unacceptable

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

07 Sept 2015, 15:34

Hello ben gouws,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply07 Sept 2015, 15:34

Official

Best regards,

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