NN
Nqobile N
1 reviews | Active since Mar 2018
06 Mar 2018, 11:41
*******
Disappointed at the ******* that is Dstv poor service and misleading information im waiting to be called back nobody has. They have the nerve to cancel my subscription when i paid in time when i call back apparently i dint pay on time now theres a penalty fee i need to pay i will do no such thing i demand that you reconnect my package i paid on the 27th Feb payment was due on the 1st of much come back home from being away my services are suspended How???? When I paid online the exact amount YOUR website showed me to pay fix this please i am definitely eacalating it further.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Mar 2018, 17:05Dear Nqobile Ndlovu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Mar 2018, 17:05
Official
Dear Nqobile Ndlovu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Mar 2018, 10:48Good day Nqgobile
Thank you for sending us your query.
You'll be pleased to know that the service is now reconnected.
Please be informed that the payment date for your DStv account is on 01st of every month. The monthly subscription for your DStv package is R99.00.
Feel free to contact us of you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply07 Mar 2018, 10:48
Official
Good day Nqgobile
Thank you for sending us your query.
You'll be pleased to know that the service is now reconnected.
Please be informed that the payment date for your DStv account is on 01st of every month. The monthly subscription for your DStv package is R99.00.
Feel free to contact us of you require any further assistance.
Kind regards
Dinah
Best regards,