GM
Gloria M

1 reviews | Active since Aug 2022

16 Sept 2025, 06:31

Rights Harassment

My rights are abused. Dstv is ignoring my emails regarding Device care plan cancellations, it's being months. Today they've disconnected the service, on what ground because I've told them I will never be able to pay the Device plan again they should cancel yet even today I am told about my bill. What damn bill? Will I pay with rocks? I've explained my situation in the emails but I am ignored. What kind of company does that? It's high time we boycott this company they have no humility nor good service. Cancel the damn Device plan, and connect the service or I am taking this matter to Twitter I am sick and tired of your whatever attitude is called.

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Replies (1)
GM
Gloria M's update16 Sept 2025, 06:37
Reviewer Update
I remember chatting to an Agent when I told her I will escalate this matter to consumer rights embodiments she told me I can do whatever I want to do. Honestly this is disturbing, you sell people insurance or care plan just to make us use stuck when we want out? I want our of this Device Care Plan.