Ridiculous Service

<p>The Service i am Getting from youre guyses Customer Care is absolutely terrible!</p> <p> </p> <p>My DSTV Explora decoder that i had on a proce plan with you guys got hit by lighting.</p> <p>So yes i will still take it into the Multichoice centre and get it replaced there but that is not my main problem.</p> <p>I have Decided that i would rather just upgrade and actually get the Explora 2 which i have now already purchased and you guys tell me that no i cannot use this brand new decoder i bought because i am on a price plan with the one that got hit by lightning!</p> <p> </p> <p>Guys i mean come on why can you not just transfer my subscription form one smart card to the one for my new decoder! I dont mind paying the same price but now i have called 4 diffrent guys at youre customer service department and nothing has come of it! My Time is valuable because i am a extremely busy man and all you have done is wasted it!</p> <p> </p> <p>I am tired of always having to struggle with call centre agents that are *********** and Un Helpfull!!!</p> <p> </p> <p>I want to get my subscription transferred from my one smart card to my smartcard for my new decoder and you are telling me that this is not possible and i will have to get a new subscription for this new decoder which means paying for a another Premuim Package ontop of the one i got? This is Crazy! </p>