1 reviews | Active since Nov 2016

06 Nov 2016, 20:21

Ridiculous service

<p>dstv are having some serious problems in the Kensington Cape Town area with signal, yet we as consumers are expected to pay our accounts in full each month without getting a full months worth of dstv - **************** !</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 07:32
Official

Dear Berniece Amanda Warley

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 16:03
Official

Dear Berniece Amanda Warley

We sorry to hear that you missing out on your favourite entertainment : we understand that losing your viewing is not ideal.

However after troubleshooting has been done and the problem still persist. We recommend that you take the decoder for testing at your nearest Multichoice centre or Agency to determine what could be the problem.

Find this link where you can check for your nearest agency : https://selfservice.dstv.com/agencies.

Regards

Elna