KP
Karabo P
1 reviews | Active since Nov 2019
05 Feb 2021, 17:23
Ridiculous fees
This is exactly why we don’t pay our subscription monthly. I paid a certain amount to reconnect and downgrade last month. Now I’m told I have to pay three times the amount of money that I was expecting to pay. This is why people stop using your services.
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Replies (1)KP
Karabo P's updateReviewer Update
06 Feb 2021, 19:15Good day Sandile,
Apologies accepted, thank you again for your help. It was just a misunderstanding and I posted this out of frustration.
It’s also a mistake on my side for not using the correct reference and I acknowledge that as well.
I have just sent the proof of payment and apologies for the delay. I appreciate your efforts Sandile. I will make the payment on that given date. Thank you once more.
Kind regards,
Karabo
Apologies accepted, thank you again for your help. It was just a misunderstanding and I posted this out of frustration.
It’s also a mistake on my side for not using the correct reference and I acknowledge that as well.
I have just sent the proof of payment and apologies for the delay. I appreciate your efforts Sandile. I will make the payment on that given date. Thank you once more.
Kind regards,
Karabo
KP
Karabo P's update06 Feb 2021, 19:15
Reviewer Update
Good day Sandile,
Apologies accepted, thank you again for your help. It was just a misunderstanding and I posted this out of frustration.
It’s also a mistake on my side for not using the correct reference and I acknowledge that as well.
I have just sent the proof of payment and apologies for the delay. I appreciate your efforts Sandile. I will make the payment on that given date. Thank you once more.
Kind regards,
Karabo
Apologies accepted, thank you again for your help. It was just a misunderstanding and I posted this out of frustration.
It’s also a mistake on my side for not using the correct reference and I acknowledge that as well.
I have just sent the proof of payment and apologies for the delay. I appreciate your efforts Sandile. I will make the payment on that given date. Thank you once more.
Kind regards,
Karabo