KJ
Kim J

1 reviews | Active since Nov 2018

30 Mar 2022, 09:06

RIDICULOUS EXCUSES FROM MARTIN'S ELECTRONICS AKA MULTICHOICE

It is now day 3 and Martin's Electronics, our local Multichoice agent, is still offline!!! This is totally unacceptable and ridiculous!! What happened to customer service??? Why can customers not be helped by Agents phoning head office to confirm details? I am trying to change my decoder, but to no avail!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Mar 2022, 10:24
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team