1 reviews | Active since Dec 2017
RIDICULOUS
The decoder its in my husband's name who passed away 3 years ago. I have been in and out of the walk-in center's trying to change ownership so it would be on my name. They gave me a run around, referring me to their head office, head office referring me back to walk-ins, until I was fed up and left it like that. I sent the change of ownership form to them, I sent mine and my husband ID copies, I sent our marriage certificate, I sent the death certificate to *** in 2021 requesting change of ownership but they never responded. I continued paying without fail for 3 years. 3 years later Aesha from Multichoice says she will not change ownership as she wants letter from the masters, really, I am not asking multichoice to give me a loan. I merely saying as a loyal customer I wanna still continue paying, but I need names to be changed from my late husband to mine, that's all. I have been paying R1089.00 without fail all these years. If they can't change then they must come take their decoder back cause I will not run around the courts after 3 years looking for a letter for service I am paying for.
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Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
