MG
Magda G

1 reviews | Active since Jul 2019

13 Oct 2023, 14:59

Rewards Spins

Rewards. I have been struggling for 2 weeks to get the rewards system working on my phone. i have numerous emails, saying they are working on the problem.I am in contact with the Ceo office and still nothing. I got credited with R40. Compared to the rewards i could win this is a drop in the ocean. absolutely terrible service. The cheek to tell me they have simulated it on similar devices and that my devices are the fault.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Oct 2023, 15:05
Official
Hi Magda Griesel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
MG
Magda G's update16 Oct 2023, 12:49
Reviewer Update
hi there. With all due respect ,your team has been trying to get to an answer for 2 weeks,
MG
Magda G's update19 Oct 2023, 12:25
Reviewer Update
and I'm still waiting for a valid answer, I have missed out on 2 weeks of rewards.