RL
R L
1 reviews | Active since Oct 2021
12 Oct 2021, 20:35
Rewards or frustrations? Pick a reference number and decide.
I need help. It does not help to keep assigning new reference numbers to me. Just RESOLVE it?! 10 Sept ref ***7. Again Ref ***5. Ref ***0. Ref ***3. Ref ***1. Latest 1 October INC 776775. Why do you falsely show rewards as R75 then email voucher for R50 (4x already) September voucher already expired waiting to be fixed. We are almost halfway in October and waiting for 1 Oct vouchers to be fixed. On top of it you just downgraded my stars for no reason, NO changes on my side. I have emailed screenshots of everything. Stop passing the buck and waiting for the next agent to fix it, someone must be able to fix wrongly issued vouchers? And also fix my rewards level. Thank you
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Replies (2)RL
R L's updateReviewer Update
12 Oct 2021, 21:01Thank you for the 'private reply' Your agents have been "attending to my query" since 6 September (first escalation). I will wait, not much options I guess
RL
R L's update12 Oct 2021, 21:01
Reviewer Update
Thank you for the 'private reply' Your agents have been "attending to my query" since 6 September (first escalation). I will wait, not much options I guess
RL
R L's updateReviewer Update
16 Oct 2021, 11:09Feedback will be communicated asap. No idea what asap means in dstv language. No contact, no response, no feedback, no resolution!! What is the point of private response if you simply do not give a flying ****
RL
R L's update16 Oct 2021, 11:09
Reviewer Update
Feedback will be communicated asap. No idea what asap means in dstv language. No contact, no response, no feedback, no resolution!! What is the point of private response if you simply do not give a flying ****