Rewards - Impossible to claim or to resolve

I am unable to claim rewards. I have contacted DSTV rewards in the past and staff are unable to assist. Please advise

NO wonder so many people are leaving the DSTV family :(

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Here’s an entertainment upgrade on us DStv Rewards is giving you just the upgrade you need. Enjoy more entertainment on us, with a package upgrade to discover new on-screen faves.

Expires: 26 May 2027 ------------ Something went wrong This reward is not available yet. ----------