CM
Colin M
1 reviews | Active since Feb 2021
22 Oct 2022, 14:50
Reward Voucher
I got a KFC voucher from dstv Multichoice as part of my rewards. When I tried to redeem the voucher at KFC outlets, it says invalid code. I felt so embarrassed. It's like I ****d the voucher. I used every available platform that Multichoice has to lay a complaint. Just like with any other query, their call centre agents are clueless about their own products and processes.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Oct 2022, 14:56Hi Colin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Oct 2022, 14:56
Official
Hi Colin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Oct 2022, 18:45Hi Colin,
Kindly note that we tried contacting you on your mobile number 06****858 with *** three times and could not get hold of you, please note that the number that you get after claiming it is a unique code, you then need to visit http://www.dstvrewards.co.za/ to enter that code and receive a valid voucher to purchase.
please find the above in order you may still contact us at *** for further assistance.
Kind Regards,
Dstv: Hello Peter Team
Kindly note that we tried contacting you on your mobile number 06****858 with *** three times and could not get hold of you, please note that the number that you get after claiming it is a unique code, you then need to visit http://www.dstvrewards.co.za/ to enter that code and receive a valid voucher to purchase.
please find the above in order you may still contact us at *** for further assistance.
Kind Regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Oct 2022, 18:45
Official
Hi Colin,
Kindly note that we tried contacting you on your mobile number 06****858 with *** three times and could not get hold of you, please note that the number that you get after claiming it is a unique code, you then need to visit http://www.dstvrewards.co.za/ to enter that code and receive a valid voucher to purchase.
please find the above in order you may still contact us at *** for further assistance.
Kind Regards,
Dstv: Hello Peter Team
Kindly note that we tried contacting you on your mobile number 06****858 with *** three times and could not get hold of you, please note that the number that you get after claiming it is a unique code, you then need to visit http://www.dstvrewards.co.za/ to enter that code and receive a valid voucher to purchase.
please find the above in order you may still contact us at *** for further assistance.
Kind Regards,
Dstv: Hello Peter Team
Best regards,