DW
Deon W
1 reviews | Active since Jun 2013
19 Mar 2015, 13:31
Revoming of xtraview from decoder
It seems like an impossible task for the past week!<br> I got a PVR decoder from a friend as a gift. After installing the decoder, it gives an error message \waiting for communication from primary decoder". <br> It would appear that he had it as a secondary decoder.<br> I do not have extra view"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
20 Mar 2015, 10:21Hello deon_wolmarans,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem and feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem and feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply20 Mar 2015, 10:21
Official
Hello deon_wolmarans,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem and feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem and feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert