JR
John R
1 reviews | Active since Feb 2014
28 Jul 2015, 11:24
REVOLTING SERVICE AGAIN FROM MULTICHOICE
I have been attempting to rent various movies from Box Office since May 29th. After nearly two hours on the phone on six different occasions I am R180.00 poorer for the movies that never came through after paying for them and another R200.00 poorer for the calls. The ''adviser'' has promised now on 3 occasions that box office would call me back the following day, the last being Sunday the 19th of July.<br> <br> I am still unable to rent a thing from Box Office.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Jul 2015, 11:05Hello johnrhodes,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number *** provided, however your calls goes straight to voice mail.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, the MultiChoice customer reference ***9 Mr JR Rhodes with your details does not have any equipment on the account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number *** provided, however your calls goes straight to voice mail.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, the MultiChoice customer reference ***9 Mr JR Rhodes with your details does not have any equipment on the account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply30 Jul 2015, 11:05
Official
Hello johnrhodes,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number *** provided, however your calls goes straight to voice mail.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, the MultiChoice customer reference ***9 Mr JR Rhodes with your details does not have any equipment on the account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number *** provided, however your calls goes straight to voice mail.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, the MultiChoice customer reference ***9 Mr JR Rhodes with your details does not have any equipment on the account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta