Reverse My Money

On the 29 February I made I payment to Multichoice. I have mistakenly paid R3219 for my Dstv Compact. The correct amount was suppose to be R319. I then realized I made an error and called the next day to request for the amount to be reversed. Disebo advices me that they don't do partial refund I'll have to pay the correct amount and the R3219 will be refunded back to me. I then made another payment with the correct amount of R319. I was send back and forth between FNB and Multichoice with agents giving incorrect information.<br> <br> On the 09 March I spoke to Thabiso from Multichoice who was assisting me through an agent from FNB (Gontse) who advised that before it can be refunded there are documents which I'll need to email through. I emailed the documents the next day 10 Mar. On the 15th Mar I called in because no one called to say that they received the email or where processing the refund. I then got a reply from Thabiso saying <br> <br> \The refund have been processed on my side and my supervisor. It is now pending awaiting for approval from the billing and collection team.<br> Since then I haven't heard anything from Multichoice. REFUND MY MONEY"