tM
tawanda M

1 reviews | Active since Jul 2018

03 Jul 2018, 15:30

REVERSAL OF PAYMENT

HOW LONG CAN IT TAKE TO REVERSE A PAYMENT. I HAVE BEEN SENDING EMAIL, AND WAS ADVISED TELEPHONICALLY THAT IT TAKE LESS 48 HOURS. ALL NECESSARY DOCUMENTS SEND NOW SPOKE TO ITUMELENG MUTSWIRI HE IS REDOING THE VERY SAME PROCESS AGAIN. HERE IS MY EMAILS WITH MULTICHOICE PERSONEL.

Good day maam

Am making a followup. Payment not yet reflecting in my acvount kindly advise

Isaac

Sent from my Samsung Galaxy smartphone. -------- Original message -------- From: isaacmutsa ********** Date: 10/06/2018 14:01 (GMT+02:00) To: Kelebogile Mokgofa ********** Subject: Re: Re: Re: ********** 5 Transfer of funds

Good day

Kindly advise on above request thank you

Isaac

-------- Original message -------- From: isaacmutsa ********** Date: 09/06/2018 10:34 (GMT+02:00) To: Kelebogile Mokgofa ********** Subject: Re: Re: Re: ********** 5 Transfer of funds

Good morning

Kindly making a follow up on above paymebt transfer. Thank you

Isaac -------- Original message -------- From: isaac mutsa ********** Date: 04/06/2018 13:38 (GMT+02:00) To: Kelebogile Mokgofa ********** Subject: Re: Re: Re: ********** 5 Transfer of funds

good day

kindly find attached letter as requested.

thank you

isaac

On Mon, May 21, 2018 at 2:39 PM, isaacmutsa ********** wrote: Thank you will do so

-------- Original message -------- From: Kelebogile Mokgofa ********** Date: 21/05/2018 12:12 (GMT+02:00) To: isaacmutsa ********** Subject: Re: Re: Re: ********** 5 Transfer of funds

Good day,

I did advise that you need to request that from the customer.

Kind regards

Kelebogile

Journal Administrator From: isaacmutsa ********** Sent: Monday, May 21, 2018 11:47:12 AM To: Kelebogile Mokgofa Subject: [EXTERNAL] Re: Re: ********** 5 Transfer of funds Kindly advise

Dd you request customer too or l gave to request him.

Sent from my Samsung Galaxy smartphone. -------- Original message -------- From: Kelebogile Mokgofa ********** Date: 21/05/2018 08:34 (GMT+02:00) To: isaacmutsa ********** Subject: Re: Re: ********** 5 Transfer of funds

Good day,

Thank you for the documents. I still need a signed letter from the customer, allowing me to transfer these funds out of their account, into yours.

Kind regards

Kelebogile

Journal Administrator From: isaacmutsa ********** Sent: Saturday, May 19, 2018 2:30:08 PM To: Kelebogile Mokgofa Subject: [EXTERNAL] Re: ********** 5 Transfer of funds Good day

Srry i was offline here are the details

Kindly help transfer the rest of the balance to my personal account

T i mutsambi Account ********** 5 Passport 15 borsh street Kempton park 072272

Amount R1900

Was supporsed to pay r261 and paid 2161

Into lucia garadenga Account ********** 3 37 commisioner street Aleen groove Kempton park 074559 Thank you

Isaac

-------- Original message -------- From: Kelebogile Mokgofa ********** Date: 15/05/2018 16:15 (GMT+02:00) To: ********** Subject: ********** 5 Transfer of funds

Good day, Sir.

As per our telephonic conversation. We will be able to transfer funds from the customer's account into your account, however to do so, we need the following documents:

Proof of payment

Your ID copy

The customer's ID copy

A signed letter from the customer, that gives us permission to transfer funds out of their account.

If you have any hassles getting the last two documents, I am willing to contact the customer in order to assist with this.

Kind regards

Kelebogile

Journal Administrator

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2018, 15:05
Official

Dear Tawanda Isaac Mutsambi,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team