Restore my DSTV and sort out my account

On the 5th we got DSTV compact- phoned into the call centre and did the set up. During this call I was told i could not change my payment date to the 26th of the month because the system does not allow. The system had defaulted to the 14th of the month as a payment date.<br> However i was advised to pay the pro rata fee of R90.97 in the mean time to activate and that the problem will be escalated and solved before the 14th when payment would be due again.<br> Since that call i have called DSTV more the 10 times wasting airtime and my time only to be told technicians are still working to the problem or that they will escalate the issue again.<br> I'm sick and tired of the escalations, i'm sick and tired of waiting on the phone to get through to an agent, i'm sick and tired of waiting for flippen 12 Days to get this sorted or just get a call from you to explain what is happening. Getting DSTV was not our first choice but for the money one pays you truly expect better customer service- Maybe you should advertise that you may have premium viewing but customers will be disappointed at the customer service you receive once you subscribe. I want this suspension taken off and my account rectified!!!!!