requested for subscriptions to be cancelled.

i contacted dstv on 17 june, and on the 21 a debit oder went through, i went to the bank and reversed the transcation. i then called dstv again and told them to stop and make sure the subscription is cancelled as i dint have money, i also mentioned to the lady that i expirienced the same problem 2 years ago, and i have to pay almost 2000 for sibscriptions that i had cancelled, i was very specific to her and my request was clear. it was only afyer i received an email saying i owed dstv almost R1000 i called again and told the consultant that i requested to cancell the subscription and the service was active, i have 3 decoders that i pay for 2 were cancelled and one kept active, its clear someone didnt do her Job. i reported this to dstv telephonically 3 times and went on you face book no one wants to help... i am so disguested by the level of service... DSTV IS UNFAIR. i went to Maponya dstv was told i owe almost R400.... why are you guys so unfair to your clients... yoyu dont deal with your stuff for not actioning clients request. my 2nd plan is to google you ceo\s details and ill send him ior her an email.."