1 reviews | Active since Feb 2017
Request to cancel subscription - no feedback after phoning 4 times
<p>I requested to cancel my subscription on 30January 2017 after which the lady indicated that I cannot cancel as I am on one of their price plans. This price plan ended on December 2016 already. She indicated that the request will be escalated to their price plan/accounts department and that they will be in contact.</p> <p>It has now been 4 days and 4 calls to DStv later and NO ONE has been in contact yet? </p> <p>Can someone please contact me urgently to resolve this issue?</p>
Dear Riana Swart
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Riana Swart
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Good day Riana
We are sorry that your query had to reach this level.
Our intention is to ensure that you get assisted as soon as possible. The Price Lock team will contact you urgently.
Please feel free to contact us should you have any queries.
Kind regards
Dinah
Good day Riana
We are sorry that your query had to reach this level.
Our intention is to ensure that you get assisted as soon as possible. The Price Lock team will contact you urgently.
Please feel free to contact us should you have any queries.
Kind regards
Dinah