SM
STEPHEN M

1 reviews | Active since Nov 2017

27 Nov 2017, 13:15

REQUEST FOR INVOICE OR STATEMENT FOR ANNUAL PAYMENT

This is an annual problem I have with Multichoice. I have been battling every annual renewal of my Dstv subscription for an Invoice or Statement for the past 5 years to find out what I owe for the next 12 months to enable me to make a once off payment to Multichoice.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Nov 2017, 14:09
Official

Dear Stephen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Nov 2017, 10:25
Official

Good day Stephen Morris

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Please be advised that we have e mailed a copy of your Statement to *** as requested.

Our records indicate that you have been assisted by one of our consultants that advised you on the billing on your account and the amount to pay for your annual subscription.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Kind regards

Rupert

Best regards,