report to the fsb worst service ever

<p>I will report you to the fsb . Ever since I started this payment plan it’s been night mar . I don’t know if the payment plan people think they are Jesus that can walk on water and don’t need to speak to their client I make my payment every month since the start of the useless contact last month I complained about no one called me set up the debit order guess what still today no one called . on the 27/04/2017 I made my payment after the call center advise me no to do so and still the disconnected the service the 7th I call in again all of a sudden I now owe r850 for feb (I sure I pryed ) I payed it again . and long and behold I payed manually again this month and it now show I owe R477 when I call in Friday ot was R377 . over the weekend it suddenly increased by R100. So call the call center again . and the guy Thabang say if must be a mistake after looking at the account . He will send this to the payment plan people to sort out again ( I can bet thy will never call ) . I need this sorted out today . I will report this to the fsb and the ombudsman as I have a contact with you . one very upset client</p>